Date Posted: 11/19/2018
Type of Employment: Full-Time
Primary Role: Prospect Phone Engagement
Location: Cedar Falls, IA
Industry: Insurance, SaaS
Relocation Covered: No
Manages Others: No
Growing technology company seeks an Engagement Specialist to serve as a bridge between marketing and sales efforts. This is a full-time, key position that enhances marketing efforts and supports sales success and also interfaces with other departments inside the company. It is a salaried position which includes competitive benefits. This position offers an excellent opportunity for advancement, along with a very collaborative and fun work environment. You will work under compressed deadlines in a fast-paced dynamic environment that demands flexibility, high quality work, and creativity. Core values of our company include:
- Client-centric organization focused on delivering great customer service
- Positive, collaborative team environment with co-workers who genuinely care about their work
- High level of professionalism in everything we do
- Continuous teaching, learning, and growth for all team members as they share in the journey that is the story of our company
Assist in the development of sales opportunities for the Sales Team.
Consistently meet expectations for calls to warm leads provided via marketing efforts.
Assist with proactively moving qualified leads through the sales and marketing funnel via phone-based initiatives.
Ensure all leads are captured, accurately recorded, tagged, and maintained using our CRM and marketing automation platform.
Answer incoming sales calls, route them to appropriate sales rep, monitor automated call tracking system, and enter appropriate notes per call.
Coordinate with Marketing on campaigns (email and other) to target segmented lists.
Work with the Sales and Marketing Teams to provide status updates on initiatives and support all active projects.
Input and maintain sales tracking records that drive reports and metrics.
Maintain sales training manual and document new procedures as needed.
Cultivate and provide customer references to the Sales Team as they are requested.
High level of comfort with technology
Excellent interpersonal skills, highly organized and efficient
Excellent written and verbal communication skills
Motivated by the opportunity to be part of a fast moving, entrepreneurial team
Experience supporting the insurance industry strongly preferred
Please submit resume and cover letter by email to firstname.lastname@example.org for consideration. Please, no paper resumes.