The Challenge

Work Doesn't Always Happen at a Desk

Health insurance agents are often away from their office phones for many reasons, including:

  • Meeting clients
  • Traveling
  • Working remotely
  • Attending events

When communication depends on being tied to a desk, responsiveness suffers. Additionally, when business-supported tools aren’t available, many teams fall back on personal phones, disconnected texting, or delayed follow-up — all of which affect your client experience and retention.

The Solution

Business Communication That Moves With You

Stay connected to clients, prospects, and your team with mobile communication tools designed to keep business moving wherever the day takes you.

  • Call from Anywhere: Place and receive business calls using your business line from the AMS+ Talk & Text app right on your phone.
  • Text Clients Quickly: Respond to questions sooner without the worry of having to wait to get back to your desk.
  • Stay Organized: Review recent calls, texts, and voicemail in one place.
  • Keep Records Connected: Rest assured that all of your communication activity on the AMS+ Talk & Text app ties directly to your AMS+ account for up-to-date records and information.
  • Protect Professional Boundaries: Allow your producers to present themselves professionally at all times and avoid relying on personal numbers.
  • Support Hybrid Teams: Stay responsive to your clients, prospects, and referrals regardless of whether your agents are in the office, at home, or in the field.

GIF showing AMS+ Talk & Text

See It in Action

Built for Busy Insurance Professionals

See how AMS+ Talk & Text helps your team stay responsive with business calling, texting, voicemail, and recent activity — all from the convenience of a mobile app.

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Why Agencies Love It

Responsiveness Without More Complexity

Instead of adding another communication tool to your agency’s tech stack, AMS+ Talk & Text extends the systems you already use to your phone.

This app is best for:

  • Producers in the field
  • Owners wearing multiple hats
  • Remote and hybrid teams
  • Fast client follow-up
  • Busy seasons like AEP/OE

Get Started with AMS+ Talk & Text

Download the App Today

Already an AMS+ Elevate subscriber? Download the app and sign in using your existing AMS+ credentials.

Need access? Talk with our team about an AMS+ Elevate subscription.

You've got questions. We've got answers.

FAQs About AMS+ Talk & Text

  • No. AMS+ Talk & Text is a companion app focused on communication workflows like calling, texting, voicemail, and recent communication activity while away from your desk. Full operations such as policy management, reporting, workflows, and administration remain in the desktop version of AMS+. 

  • Place and receive business calls, send and respond to text messages, listen to voicemails, and review recent communication activity directly from your mobile device.

  • Yes. AMS+ Talk & Text is available for both Apple iPhone (iOS) and Google Android devices.

  • Yes. Users can place and receive calls using their business number from a mobile device, helping maintain a professional presence without relying on a personal number. 

  • AMS+ Talk & Text helps teams stay reachable while working from home, traveling, meeting clients, or moving between appointments, without losing visibility into communication.

  • Yes. Calls, texts, voicemails, and communication activity live inside AMS+, helping maintain a complete communication history.

Reach out today to get more of your phone system, compliance, and AMS+ questions answered.

See How Everything Works Together

Working efficiently is critical in every part of your business, not just with your phone. Explore other ways AMS+ helps your team work productively:

Explore More Insurance Software Solutions

Ready to Stay Reachable Anywhere?

Give your team a more flexible way to communicate without disconnecting from your workflow.

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