Table of Contents

Key Takeaways

  • Commissions play a central role in the financial health of life, health, and senior market insurance agencies, which makes clear, accurate reporting essential.
  • Agencies of all sizes, from single agents to large organizations with downlines, benefit from commissions processing and reporting tools.
  • Agencies using Commissions+ to save a significant amount of time processing commissions and recovering missing revenue from carriers.

Managing commissions is a core part of running a health and life insurance agency.

Because commissions are the primary source of revenue for most agents and agencies, accurate and timely commissions processing is essential. Whether you’re an independent agent or part of a larger organization, you want to ensure your commissions are both accurate and issued timely.

While commissions are critical to agency revenue, the tools used to manage them matter just as much. Not all tools provide the accuracy and visibility agencies need.

As a company who offers commissions processing tools, we often get the question: What does commissions processing look like when using Commissions+?

We’ll explore how different types of insurance agencies use Commissions+ to process, reconcile, and analyze commissions, including:

Why Commissions Processing is Important

For many health insurance agents, commissions are the sole contributor to their monthly income. That alone makes processing them accurately and efficiently absolutely essential.

Another reason is preparing for change.

Health insurance agents are facing dwindling (or even eradicated) commissions. For agencies to adequately prepare for the future and set their agency up for success, commissions processing is an absolutely vital part of your business management.

Regardless of whether you’re an independent agent, part of a growing agency, or partnered with an upline, the answer remains the same. Why are commissions important? Because they are the backbone of your agency’s sustainability and ability to scale.

The Risks of Using Spreadsheets to Manage Commissions

Health insurance agencies usually manage commissions using one of three methods:

  • An industry-specific agency management system (AMS) — like AgencyBloc's platform
  • Standalone commissions management tools
  • Spreadsheets

Often, accurate commissions processing for insurance agencies requires more than spreadsheets or disconnected third-party tools. It requires a system designed specifically for health, life, and senior market organizations.

Nearly 90% of audited spreadsheets contain errors. This increases the risks for agencies who rely on manual commissions management. When these errors occur, they can lead to:

  • Missed commissions from carriers or uplines
  • Inaccurate payouts to yourself or agents
  • Problems your team may not even realize exist — like missing or canceled client policies

Tracking commissions line by line is time-intensive and error-prone. A reliable approach to commissions processing is essential.

susan booth

"We used to track our commissions through Excel, but it was just too cumbersome. We considered building our own software, but in the end, we chose AgencyBloc. It was a very wise decision. Commissions+ is already saving us money, and we're catching things we never did with spreadsheets. I would recommend AgencyBloc every day, all day long. —Susan B., McIntosh/Booth Insurance

Ready to Move Beyond Spreadsheets? Learn the 5 reasons why agencies are switching from spreadsheets to an industry-specific AMS.

How to Process Commissions in Commissions+ in 6 Steps

Commissions processing in AgencyBloc’s Commissions+ solution follows a repeatable six-step workflow designed to reduce errors and improve visibility. The first three steps are one-time setup tasks, while the last three steps are repeated each commissions cycle.

Step 1: Set Up Policies

Before commissions can be processed, clients and policy profiles must be created. This information gives Commissions+ the context it needs to match carrier data to the correct policy and payees.

Step 2: Set Up Rate Tables

Rate tables define how much commission is paid and how it’s split between different parties. Think of them as automated formulas that calculate payouts consistently across policies.

With rate tables, your agency can:

  • Create payout structures like percentage splits, flat amounts, per-life payments, or overrides
  • Name tables clearly (for example, 75/25 Split or 100% of Commission)
  • Set time periods to automatically adjust rates when commissions change

Once saved, rate tables can be applied across policies, eliminating manual calculations and reducing the risk of payout errors.

Step 3: Tie Payees to Policies

Payees define who gets paid. Every policy should have at least one payee, such as:

  • Agents
  • Sales managers
  • Account managers
  • Referral sources
  • House or agency accounts

By tying payees directly to policies, Commissions+ can handle simple to  complex commission hierarchies, including splits between internal and external agents.

Step 4: Import Carrier Files

Upload carrier commissions statements to automatically calculate commissions.

After setup is complete, commissions processing becomes largely automated.

Using import maps, carrier commission statements can be uploaded with minimal effort. Import maps act as templates that tell Commissions+ where to find key data points in each carrier file. Once created, future imports are fast and repeatable.

The import process includes:

  • Uploading carrier statements
  • Assigning statement dates and deposit details
  • Reviewing system-flagged items (red edits) before finalizing

Once your import and review process is complete, your team can close out the commission run and prepare for the next steps.

Step 5: Reconcile Commissions

Once carrier data is imported, Commissions+ processes transactions automatically by:

  • Matching carrier data to policies
  • Applying the correct rate tables
  • Calculating payee splits
  • Assigning a unique transaction ID for easy reference

Reconciliation is where missed or incorrect commissions are uncovered. Common causes include delayed carrier payments, unreported cancellations, or carrier errors.

Standard reports help agencies identify issues quickly, including:

  • Commission Not Received
  • Carrier Deposits
  • Commission Payments
  • Commission Totals
  • Agent Balances

Step 6: Generate Agent Statements

The final step is reviewing and locking commission statements, then issuing agent statements. Locking ensures records remain accurate for audits and future reference.

Agent statements can be shared as downloadable CSV or PDF files or accessed through secure agent logins. Each statement includes:

  • Individual policy commissions
  • Splits & overrides
  • Bonuses or adjustments
  • Total payment amounts

With everything centralized in Commissions+, agencies can quickly answer agent questions, trace payments back to carriers, and provide full transparency.

Why Independent, Single Agents Use Commissions+ to Manage Commissions

Randy F

"One of the difficult things, when you're a single agent like I am, is that you don't have time to manage your database. I was really missing a complete database with all of my information in one place. AgencyBloc solved that problem for me. It has saved me hours every month of going through my commissions line by line. It's well worth the investment and well worth the time to manage your data properly." —Randy F., Foulds Health Insurance Agency

For single agents using AgencyBloc solutions, the goal is sustainable growth. Getting in early and setting up your commission payout structures when you have fewer policies can help you develop a foundation. Having this foundation and process early can save you significant time as you continue to scale your agency.

With Commissions+, independent health insurance agents gain clear and accurate visibility into their commissions. They can see what is coming in, where it is coming from, and how each payment is calculated. In many cases, commission structures are set as 100% to the house — meaning they aren’t splitting commissions out. Even though everything is going to one location, it’s still critical for agents to track that money and ensure it’s correct.

Another major advantage for independent agents is the ability to uncover missing or inaccurate compensation.

Commissions+ users run the Commission Not Received report to find missing commission payments from carriers and uplines. It’s a crucial tool in helping you identify any lost income so you can take the necessary steps to recover it.

For many independent agents, losing commissions can sometimes be seen as the cost of doing business. But it doesn’t have to be. If you continue to leave money on the table each month/year, that loss can add up quickly to thousands of dollars that can help your agency reach its goals.

David H

"With AgencyBloc's platform, I can literally do my entire commission structure in just a few hours. We have not had a year yet that, through commission tracking and identifying unpaid commissions, the software has not paid for itself. In January, we identified 14 Medicare Advantage policies we had not been paid for, and that alone has paid for the software for the entire year." —David H., Horsey Insurance, LLC

While independent agents prioritize simplicity and time savings, selling different types of policies can create different sets of challenges for independent agents.

How Senior Insurance Agents Use Commissions+ to Process Medicare Commissions

Medicare commissions come with unique rules and reporting requirements. Different coverage options pay at different rates. Some pay consistently over time, while others pay the bulk upfront with smaller residuals later on. In some cases, commissions are paid only once per year.

All of these different scenarios make it critical for Medicare insurance agents to have tools that help them manage their coverage types and ensure commissions are correct. Using a Commission Not Received report allows agents to quickly identify missed or delayed payments before they become ongoing issues.

How Group Benefits Agencies Use Commissions+ to Manage Complex Payout Structures

Group benefits agencies often navigate layered payout structures, including base commissions, bonuses, splits, and overrides across multiple producers and carriers.  Without a centralized solution, tracking who is owed what and reconciling carrier payments can be complicated and time-consuming.

Commissions+, an AgencyBloc solution, helps group benefits agencies bring structure and clarity to even the most complex payout structures.

With Commissions+, group benefits agencies can:

  • Centralize agent, policy, & payout information to reduce manual work
  • Accurately track multi-level commissions, overrides, & bonuses
  • Identify unpaid or inaccurate carrier payments
  • Validate and generate accurate producer statements

By centralizing commission data and increasing visibility, Commissions+ empowers group benefits agencies to confidently manage complex payout structures.

How Life Insurance Agencies Use Commissions+ to Manage Complex Payout Structures

Because life insurance commissions can be infrequent (but substantial), it is critical to ensure that every payment is accurate. The long sales cycle common in life insurance adds another layer of complexity. Accurately monitoring when commissions should arrive and confirming their accuracy requires ongoing attention.

A commissions processing platform, such as AgencyBloc’s Commissions+ solution, can make a meaningful difference for agencies managing life insurance commissions. As with other business models, tracking commissions helps

  • Uncover missed or incorrect payments
  • Improve reporting capabilities
  • Reduce complexity in commission management

Within Commissions+, life insurance agencies rely heavily on rate tables, typically calculated as a percentage of premium or percentage of commission, to track complex splits and payout structures correctly. The platform’s projection tools also allow agencies to estimate expected commission income and identify discrepancies by comparing projected amounts with actual payments received.

How Agencies With Multiple Lines of Business Use Commissions+ to Process Commissions

As agencies grow, they typically start to diversify into multiple lines of business — group, individual ACA, Medicare, life, financial products, etc. The more types of policies your agency sells, the more complex commissions processing becomes with multiple payout structures, timelines, and hierarchies. While similar to independent agents, agencies with multiple lines of business rely on Commissions+ to:

  • Simplify the carrier commission import process
  • Streamline day-to-day commission management
  • Identify inaccurate or missing compensation from carriers or uplines
  • Spot products and services that are not performing as expected

With multiple lines of business, agencies rely on more rate tables, ranging from simple to complex, to manage their incoming payments. Rate tables and payees in Commissions+ determine who to pay and how much to pay them. Managing the different payout structures and hierarchies make rate tables and payees critical for agencies who want to diversify and scale.

These agencies will also rely heavily on streamlined importing and automatic mapping to keep all of their data organized. Commisisons+ has built-in mapping tools that read carrier commission statements and auto-populate the data to save significant time during the import process. Instead of spending hours entering, editing, and reviewing each carrier commission statement each month/run, agencies with multiple lines of business and carrier partners can upload the information in seconds, review errors, and start processing. Often, agencies report that using Commissions+ reduces their time spent uploading and managing import data by 75%.

Additionally, growing into more lines of business can introduce more commission types, like:

  • Administrative fees
  • Bonuses
  • Overrides

With Commissions+, agencies track revenue types for earned commissions, giving agents a complete and accurate view of total income.

Another essential reporting tool is the Commission Received by Policy report, which helps commissions managers understand how different policies are paying over time. This report allows them to:

  • See how each policy is performing by product, carrier, & state
  • Identify whether commissions are paid for the life of the policy or for a fixed term
  • Confirm that commissions are still being paid as expected

This insight is crucial for agencies expanding into new territories and lines of business to see if it’s the right fit or if they need to make further adjustments.

Another major benefit is the ability to uncover missing compensation. This is one of the top benefits regardless of the agency type or size. Every agency, from a single agent to a large FMO, needs to monitor, track, and analyze incoming commission payments to ensure accuracy. Agencies with multiple lines of coverage are no different.

You don’t know what you don’t know, and relying solely on the carrier to always be correct isn’t the best way to run a successful business.

Jim M

“Commissions+ is simple to use. No matter how many carriers you use or what kind of complexities you have when paying your agents, the system can be set up to deal with that. I just really fell in love with it."—Jim M., HSA

How Agencies With Multiple Agents Use Commissions+ to Manage Hierarchies

As agencies scale and add agents, commissions management becomes more complex — especially when an agency supports both retail and wholesale business.

Agencies with multiple agents (downlines, 1099, agent partners, etc.) face many of the same challenges as other agency types, but often on a much larger scale. As a result, they experience many of the same benefits from using a commissions management system.

One of the most significant challenges for multi-agent agencies is managing hierarchy structures and complex commission payout models. With multiple agent types and tiers, accurately tracking commissions can quickly become overwhelming. In Commissions+, multi-agent agencies rely heavily on rate tables, payees, and payee schedules to simplify commission tracking and ensure payouts are calculated correctly.

Loanna W

"AgencyBloc's Commissions+ solution helps me manage 30 carriers and 4,000 policies for over 400 groups. It has also saved me 80 hours in manual calculations for commissions, and I would absolutely recommend them for all your commission needs."—Loanna W., MGM Benefits Group

Two other critical components for agencies with multiple agents are reporting and agent statement distribution.

For agencies with many agents, it’s critical to service them properly for retention and growth. Reporting is non-negotiable to ensure everything is earned, processed, and distributed properly. Commissions+ comes equipped with standard commissions reports as well as customizable reports to help larger agencies drill down to the data they need.

This includes agent statements. 

Agent statements provide agents with the insight they need to know what they’re earning, from where, and how it’s broken down. For larger organizations with multiple agents, creating, sending, and managing agent statements can be time-intensive — especially when agents have questions or want to review past statements.

Commissions+ has a built-in agent statement generator that makes it easy to quickly distribute statements after a commissions run is complete. You can also choose to add Agent Statement-level users to your account, giving agents a one-stop place to log in and get all of their current and past statement information at once. Both of these save large agencies with multiple agents significant time in the agent management process and help them improve retention.

“With AgencyBloc, we’re able to take care of our clients, our downlines agents and agencies, as soon as they need anything. We can run the reports they need with data they can rely on.”

cristin H

“With AgencyBloc, we’re able to take care of our clients, our downlines agents and agencies, as soon as they need anything. We can run the reports they need with data they can rely on.” —Cristin H., The Brokerage, Inc.

For larger organizations commissions discrepancies are rarely minor. Across thousands of policies and layered downline structures, small carrier errors can quickly add up to  substantial lost revenue.

Those overlooked dollars are not insignificant. They represent revenue that was earned but never received. 

For large organizations, identifying missing commissions means recovering significant dollars that directly increase profitability.

Want a deeper look at how modern agencies streamline commissions and uncover missed revenue? The Agency's Guide to Commissions: breaks down the essentials, from setup to reconciliation, so you can process commissions with confidence.

FAQ About Commissions Processing

How do health insurance agencies handle commissions processing? Health insurance agencies handle commissions processing by tracking carrier payments, reconciling expected versus received commissions, and distributing payouts to agents. Industry-specific systems like AgencyBloc automate this workflow to improve accuracy and efficiency.

How do you process commissions with AgencyBloc? Commissions in AgencyBloc are processed using a six-step workflow that includes policy setup, rate tables, carrier imports, reconciliation, and agent statements. This structured approach simplifies commissions processing and improves accuracy.

What is the best commissions system for health insurance agencies? The best commission system for health insurance agencies is one designed specifically for insurance workflows. Industry-specific platforms like Commissions+, an AgencyBloc solution, support accurate commissions processing, reporting, and reconciliation across carriers, policies, and agents.

Can Commissions+ help identify missed commissions? Yes, Commissions+ helps agencies identify missed commissions by comparing expected and received payments to quickly spot discrepancies from carriers or uplines.

Is Commissions+ only for large agencies? No, Commissions+ supports more than just large agencies. Many agencies, from independent agents to large agencies, use Commissions+ to accurately and efficiently track, manage, and process their commissions.

Take the Guesswork Out of Commissions Processing

Learn how Commissions+ supports accurate payouts, faster processing, and clearer insight into your revenue.

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Posted by Shannon Beck on Thursday, February 19, 2026 in Commissions+

  1. commissions
  2. data management
  3. productivity

About The Author

Shannon Beck

Shannon is the Marketing Specialist at AgencyBloc. She creates and curates engaging, helpful content across blogs, social media, and other digital platforms for health, benefits, and senior insurance agencies looking to grow. Favorite quote: "If you can dream it, you can do it." &m ... read more