As we begin 2026, I want to start by saying thank you.
We’re grateful for the agencies who continue to choose AgencyBloc, who engage with our team, and who trust us to support their businesses through some of the most demanding moments of the year. Your partnership, feedback, and candor are what shape both our platform and our company’s direction.
Over the past year, we’ve continued moving the platform forward, introducing updates like:
- Rx Collect: Collect and organize prescription data upfront to speed up quoting, reduce back-and-forth, and improve accuracy for Medicare plans.
- Expanded Medicare Quoting Integrations: Compare plans more efficiently with broader quoting coverage and smoother handoffs between quoting and enrollment workflows.
- AI-Enhanced In-App Chat: Get faster answers and guidance inside AMS+, helping your team source best practices and quick-fix answers, all within where you’re already working.
- Individual Quick Search: Spend less time hunting for records with flexible filtering, saved searches, and customizable results that adapt to how you work.
- AMS+ Talk (VoIP Mobile App): Stay connected on the go with agency phone access from anywhere, without relying on personal numbers or separate systems. As of January 2026, this application is currently in limited availability, with the full rollout expected in the coming months for Elevate package clients.
- Engage+ Launch & Website Advancements: Expanded our digital engagement capabilities with insurance-specific websites and marketing tools designed to help agencies strengthen relationships, capture inbound leads, and stay visible between renewals.
- Quote+ Proposal & Enrollment Enhancements: Create more polished, flexible employer proposals with professional branding, contribution comparisons, PDF exports, and improved workflows that support employee classes and smoother transitions from proposal to enrollment.
And we’re looking ahead to product enhancement priorities in 2026, including:
- Sales and service records unification, creating consistency and improving usability
- New automated workflow functionality, pre-loaded with templates that cover the most commonly-needed workflows
- Additional integrations with other tools and software you currently use to run your business
These investments reflect our ongoing commitment to building tools designed specifically for how insurance agencies operate in the real world.
This year, we’re focused on building thoughtfully and with purpose. That means being intentional about what we take on, testing ideas and changes carefully in collaboration with you, and holding ourselves accountable — not just for what we build, but for how easy it is to use and how well it solves real challenges for our clients.
To support that, we’re introducing the AgencyBloc Customer Engagement Program, spending more time directly with our clients through in-depth interviews, rapid concept prototyping, and hands-on testing, so improvements are shaped by how agencies actually use the platform. We take our role seriously and deeply appreciate the trust you place in us to support the systems you rely on every day.
And in a few short months, we look forward to bringing our community together in person again at BlocBuilder 2026 in Fort Lauderdale, FL. This is your chance to learn, connect, and collaborate with peers across the industry and get in-person time with the AgencyBloc team. BlocBuilder, at its core, is a reminder that Building The Bloc has always been about more than creating software. It’s about community, shared insights, and succeeding together in our ever-evolving industry.
Thank you for being part of The Bloc. We’re grateful to be building alongside you and focused on what matters most in the year ahead.
Mike Lamb
CEO
AgencyBloc
Posted
on Monday, January 26, 2026
in
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