PLEASE READ THESE TERMS OF SERVICE (THE “TERMS”) CAREFULLY. BY CLICKING "ACCEPTED AND AGREED," BY SIGNING AN ORDER FORM OR QUOTE, AND/OR ACCESSING AND USING THE SERVICES, YOU, AS THE "AUTHORIZED USER," AGREE TO THESE TERMS ,THE PRIVACY POLICY AND SECURITY MEASURES ON OUR WEBSITE, WHICH GOVERN YOUR ACCESS AND USE OF THE SERVICES. IN THE EVENT OF ANY INCONSISTENCY OR CONFLICT BETWEEN THESE TERMS AND AN ORDER FORM OR QUOTE, THE TERMS SET FORTH IN SUCH ORDER FORM OR QUOTE SHALL CONTROL.  

AGENCYBLOC, LLC AND ITS AFFILIATES (“AGENCYBLOC”, “WE”, “OUR” AND “US”) PROVIDE: (1) SERVICES ACCESSIBLE THROUGH AGENCYBLOC’S WEBSITE (“WEB-BASED SERVICES”); (2) THE AGENCYBLOC APPLICATIONS THAT MAY BE DOWNLOADED TO YOUR SMARTPHONE, TABLET, OR OTHER DEVICE (“AGENCYBLOC APPLICATIONS”); AND (3) SUBSCRIPTION SERVICES, INCLUDING SERVICES THAT CAN BE ACCESSED USING THE WEB-BASED SERVICES AND THE AGENCYBLOC HOSTED PLATFORM (“SUBSCRIPTION SERVICES”). THE TERM “SERVICES” MEANS THE WEB-BASED SERVICES, AGENCYBLOC APPLICATIONS, AND SUBSCRIPTION SERVICES.

The term “you,” as used in these Terms, means any person or entity who accesses or uses the Services and any person or entity who creates an Account (as defined in Section 2(a)) and accepts these Terms, including owners, Authorized Users (as defined in Section 2(c)), and the parents or guardians of Authorized Users, as applicable (as described in Section 1(b)(ii)). These Terms give you specific legal rights, and you may also have other legal rights in addition, which vary from jurisdiction to jurisdiction. THE DISCLAIMERS, EXCLUSIONS, MANDATORY AND BINDING ARBITRATION, LIMITATIONS OF LIABILITY, INDEMNIFICATION, WAIVER OF JURY TRIAL, WAIVER OF CLASS ACTION AND WAIVER OF PUNITIVE DAMAGES UNDER THESE TERMS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. Some jurisdictions do not allow the exclusion of implied warranties or the exclusion or limitation of incidental or consequential damages or other rights, so those provisions of these Terms may not apply to you.

THESE TERMS ARE A LEGAL AGREEMENT. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY (SUBJECT TO SECTION 1(b)(ii) BELOW) TO ACCEPT AND AGREE TO THESE TERMS. YOU REPRESENT THAT YOU ARE, SUBJECT TO SECTION 1(b)(ii) BELOW, OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO USE OR ACCESS THE SERVICES AND TO ACCEPT THESE TERMS. IF YOU DO NOT AGREE WITH ANY OF THE PROVISIONS OF THESE TERMS, YOU SHOULD CEASE ACCESSING OR USING THE SERVICES.

AS DESCRIBED BELOW, YOU ARE CONSENTING TO AUTOMATIC SOFTWARE UPDATE OF THE SERVICES. IF YOU DO NOT AGREE, YOU SHOULD NOT USE THE SERVICES.

AS DESCRIBED BELOW, SECTIONS 4 AND 5 DESCRIBE IMPORTANT LIMITATIONS OF THE SERVICES, ESPECIALLY IN CONNECTION WITH LIFE SAFETY AND CRITICAL USES. PLEASE READ THESE DISCLOSURES CAREFULLY, AS YOU ARE ACKNOWLEDGING THEM AND ACCEPTING THEM.

  1. OVERVIEW, ELIGIBILITY, CUSTOMER SERVICE, TERM AND TERMINATION

    1. Overview and Relation to Other Agreements. Certain features of the Services may be subject to additional guidelines, terms, or rules, which will be posted on the Services in connection with such features. All additional guidelines, terms, or rules, and the Privacy Policy ("Privacy Policy") and AgencyBloc Security measures, are incorporated by reference into these Terms and you are agreeing to accept and abide by them by using the Services.
    2. Eligibility.
      1. You may use the Services only if you have the legal capacity to form a binding agreement with us (except subject to the provisions of clause (1)(b)(ii) below), and only if you are in compliance with these Terms and all applicable local, state/provincial, national and international laws, rules, and regulations. Only individuals age 18 and older are permitted to act as owners of Accounts.
      2. If you are an Authorized User, you represent and warrant that you are over the age of 13 (or equivalent minimum age in the jurisdiction where you reside), and in the event you are between the age of 13 (or equivalent minimum age in the jurisdiction where you reside) and the age of majority in the jurisdiction where you reside, that you will only use the Services with the permission of a parent or legal guardian who agrees to be bound by these Terms. Any use or access to the Services by individuals under the age of 13 (or equivalent minimum age in the jurisdiction where you reside) without a parent’s or legal guardian’s permission is strictly prohibited and is a violation of these Terms. The Services are not available to any users previously prohibited from using the Services by AgencyBloc.
    3. Customer Service. If you have any questions or concerns regarding the Services or these Terms, please contact AgencyBloc.  You understand and agree that customer service and customer care and support offered and provided by AgencyBloc is not a 911 service or dispatch center, an emergency service provider or dispatch service, or a lifesaving solution for people at risk.  Please do not contact customer service or any customer care and support offered by AgencyBloc with any life/safety emergency, medical emergency, or any other emergency.  If you have any such emergency, you should immediately contact the police, fire department, 911 or appropriate emergency response service.
    4. Services Term. The initial term of each of the Services is specified in the applicable Order Form or Quote (“Initial Term”) and, unless otherwise specified in such Order Form or Quote, automatically renews for 12 months unless either party gives written notice at least sixty (60) days prior to the end of the Initial Term, or any renewal term, of its intention to terminate such Order Form or Quote. The Initial Term and any renewal terms, collectively, are referred to as the “Term”.
    5. Term and Termination.  These Terms will remain in full force and effect so long as you continue to access or use the Services, or until terminated in accordance with these Terms.  At any time, AgencyBloc may (i) suspend or terminate your right to access or use the Services, (ii) terminate these Terms with respect to you if AgencyBloc in good faith believes that that you have used the Services in violation of these Terms, including any incorporated guidelines, terms or rules. Effect of Termination.  Upon termination of these Terms, your Account and your right to use the Services will automatically terminate. Unless otherwise provided in an Order Form or Quote, all of your Content will be deleted from the Services following termination. Prior to termination, we strongly encourage the download of your Content. This Content cannot be recovered once your account is terminated.

  2. ACCOUNTS

    1. When accessing the Services, you will be directed to establish an account in association with your use of the Services (an “Account”). Establishing an Account requires that you provide to AgencyBloc your designated email address and that you select and enter a password.  AgencyBloc will then request your permission to send you notifications. You may withhold your consent to receive notifications, but doing so may impact your ability to fully utilize the Services.  After establishing an Account, you will be sent a verification email to the email address you provided for the purpose of verifying your account ID.  You will be instructed to click on the link in the verification email to complete the registration process.  In addition to the information collected in the registration process described above, once you have registered, we may ask you for additional information to create your AgencyBloc user profile such as your telephone number, address, and in some cases, credit card or other billing information for additional services you may order which may be stored by a third party processor with whom we have a business relationship.  Answering these questions allows us to establish and maintain your Account, and helps us to set up and maintain a customized experience. Your email address will be stored and used as an identifier for you and for communications to you from AgencyBloc.
    2. You represent and warrant that: (i) all required information you submit is truthful and accurate; (ii) you will maintain the accuracy of such information; and (iii) your use of the Services will not violate any U.S. or other applicable law or regulation (e.g., you are not located in an embargoed country or are not listed as a prohibited or restricted party under applicable export control laws and regulations).  You are entirely responsible for maintaining the confidentiality of your Account login information and for all activities that occur under your Account. You agree to maintain your password securely to prevent others from gaining access without your permission. You agree to immediately notify us of any unauthorized use, or suspected unauthorized use, of your Account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with the above requirements.
    3. The individual who creates an Account is the “owner” of that Account. Individuals who are authorized to access or otherwise provided access by the owner or administrator to the Services are “Authorized Users.” An Authorized User may only be used by one person - the system does not support concurrent sessions for one login. An Authorized User shall not share its password with another individual and shall not allow anyone else to access the Authorized User’s account. You may create additional logins for as many Authorized Users as you'd like. Authorized Users may have the ability to use the Services. Authorized Users are responsible for their own actions in connection with the Services, but the owner of the applicable Account also hereby agrees to be fully responsible for all actions taken by Authorized Users relating to the owner’s, the Services, and the owner’s Account. If you are an owner who invites or enables an Authorized User, you acknowledge and agree that such Authorized User may subsequently invite or enable other Authorized Users with the same access and ability to use the Services set out above. As a result, you should authorize only those individuals that you trust to access your Account and the Services.

  3. ACCESS TO SERVICES

    1. Access and Use. Subject to these Terms, AgencyBloc grants you a non-transferable, non-exclusive, right (without the right to sublicense) to access and use the Services as detailed in these Terms.
    2. Automatic Updates. AgencyBloc may from time to time develop patches, bug fixes, updates, upgrades and other modifications to improve the performance of the Services (“Updates”). These may be automatically installed without providing any additional notice or receiving any additional consent. You consent to this automatic update. You acknowledge that you may be required to install Updates to use the Services and you agree to promptly install any Updates AgencyBloc provides. Your continued use of the Services is your agreement (i) to these Terms with respect to the Services and (ii) any change or updates that AgencyBloc may make to these Terms over time.
    3. Third-Party Products and Services. Over time, AgencyBloc may provide the opportunity for you to interface Services to one or more third-party products and services, through and using the Services (“Third Party Products and Services”). You decide whether and with which Third-Party Products and Services you want to interface. When you choose to connect third party products and services to your Service, you may be shown details about any proposed exchanges of data between AgencyBloc and the third party that is providing the product or service. You agree that AgencyBloc may exchange information and control data regarding you and your Services, including your personal information, in order to enable the interface you have authorized. Once this information is shared with the particular Third-Party Products and Services, its use will be governed by the third party's privacy policy and not by AgencyBloc's Privacy Policy. You acknowledge and agree that AgencyBloc makes no representation or warranty about the quality or safety of any Third-Party Products and Services or the interface with Services. Accordingly, AgencyBloc is not responsible for your use of any Third-Party Products and Services or any personal injury, death, property damage, or other harm or losses arising from or relating to your use of any Third-Party Products and Services. You should contact the third party with any questions about their Third-Party Products and Services.
    4. Content. Certain materials you provide may be displayed or performed on the Services (including, but not limited to text, graphics, articles, photographs, video, images, and illustrations (“Content”). The Content also includes information that you and other users provide us in the course of using the Services (collectively, “User Submissions”), which we may use to provide, maintain and improve the Services. You agree and acknowledge that Content stored within the AgencyBloc website and related storage areas are accessible by AgencyBloc staff and may be visible to others. Such Content may be used only for Services rendered by AgencyBloc. This usage shall be handled by AgencyBloc in accordance with all applicable laws, including HIPAA, and shall not be used for the purpose of obtaining information about your clients or customers. All such information will be properly de-identified. You are solely responsible for all Content that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, the Services, or that you contribute in any manner to the Services; you represent and warrant that you have all rights necessary to do so, in the manner in which you contribute it; and you grant to AgencyBloc an irrevocable, perpetual, worldwide, royalty-free, assignable, sub-licensable, transferrable license to use, modify, transfer, distribute, created derivative works from, reproduce, display, perform, or otherwise utilize such Content and any and all patent, trademark, trade secret, copyright or other proprietary rights in and to such Content. You shall abide by all copyright notices, trademark rules, information, and restrictions contained in any Content accessed through the Services, and shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purposes whatsoever any Content or third party submissions or other proprietary rights not owned by you: (i) without the express prior written consent of the respective owners, and (ii) in any way that violates any third party right. AgencyBloc reserves the right to remove any Content from the Services at any time, for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have breached the immediately preceding sentence), or for no reason at all.
    5. Certain Restrictions. The rights granted to you in these Terms are subject to the following restrictions: (i) you agree not to license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services; (ii) you agree not to modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Services; (iii) you agree not to access the Services in order to build a similar or competitive service; (iv) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means; (v) you agree not to upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or alter a computer or communication network, computer, handheld mobile device, data, the Services or any other system, device or property; (vi) you agree not to interfere with, disrupt, or attempt to gain unauthorized access to, the servers or networks connected to the Services or violate the regulations, policies, or procedures of such networks; (vii) you agree not to access (or attempt to access) any of the Services by means other than through the interface(s) that is provided by AgencyBloc; and (viii) you agree not to remove, obscure or alter any proprietary rights notices (including copyrights and trademark notices) which may be contained in or displayed in connection with the Services. Any future release, update, or other addition to functionality of the Services shall be subject to these Terms.
    6. Open Source. Certain items of independent, third party code may be included in the Web-based Services and/or Subscription Services that are subject to certain open source licenses (“Open Source Software”). The Open Source Software is licensed under the terms of the license that accompanies such Open Source Software. Nothing in these Terms limits your rights under, or grants you rights that supersede, the terms and conditions of any applicable license agreement under which such Open Source Software is distributed or to which it is subject.
    7. Privacy. Please review the AgencyBloc Privacy Policy, which describes practices regarding the information that AgencyBloc may collect from users of the Services.
    8. Security. AgencyBloc cares about the integrity and security of your personal information. However, AgencyBloc cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.
    9. Modification. AgencyBloc reserves the right at any time and from time to time to modify, temporarily or permanently, the Services (or any part thereof) with or without notice; provided however that AgencyBloc agrees not to materially reduce the functionality of the Services without providing you notice and an opportunity to terminate the Service.
    10. Access Outside Certain Countries. AgencyBloc’s Services may not be accessible worldwide, and the Services provided or accessed through or on the AgencyBloc websites may not be available to all persons or in all countries. If you choose to access the AgencyBloc Services from outside a country in which AgencyBloc supports the Services ("Target Country"), you do so on your own initiative and you are solely responsible for complying with applicable local laws in your country. You understand and accept that the AgencyBloc Services are not designed for use in a non-Target Country and some or all of the features of the AgencyBloc Services may not work or be appropriate for use in such a country. To the extent permissible by law, AgencyBloc accepts no responsibility or liability for any damage or loss caused by your accessing or use of AgencyBloc’s Services in a non-Target Country. You will be bound by these Terms wherever you use the Services.
    11. Artificial Intelligence and Machine Learning. Please review the AgencyBloc Artificial Intelligence and Machine Learning terms available at www.agencybloc.com/about-us/terms-of-use/AI, which describes practices regarding our AI Features.

  4. AGREED USAGE AND LIMITATIONS OF AGENCYBLOC SERVICES

    1. Intended Use of AgencyBloc Services.  The Services are intended to be accessed and used as described in these Terms and as further described in any information or documentation AgencyBloc provides in regards to the use of the Services. While we aim for the Services to be highly reliable and available, they are not intended to be reliable or available 100% of the time. The Services are subject to sporadic interruptions and failures for a variety of reasons beyond AgencyBloc’s control, including Wi-Fi or Bluetooth intermittency, power disruptions, service provider uptime, mobile notifications and carriers, among others. You acknowledge these limitations and agree that AgencyBloc is not responsible for any damages allegedly caused by the failure or delay of the Services.
    2. No Life-Safety or Critical Uses of the Services. You acknowledge and agree that the Services, whether standing alone or when interfaced with Third-Party Products or Services are not certified for emergency response. AgencyBloc makes no warranty or representation that use of the Services with any Third-Party Products and Services will affect or increase any level of safety. YOU UNDERSTAND THAT THE SERVICES, WHETHER STANDING ALONE OR INTERFACED WITH THIRD-PARTY PRODUCTS AND SERVICES, ARE NOT A THIRD-PARTY MONITORED EMERGENCY NOTIFICATION SYSTEM. FURTHER, YOU UNDERSTAND THAT UNDER NO CIRCUMSTANCES WILL AGENCYBLOC DISPATCH EMERGENCY AUTHORITIES TO YOUR HOME IN THE EVENT OF AN EMERGENCY.
    3. Reliability of Services. You acknowledge that the Services, including remote access and mobile notifications, are not error-free or 100% reliable and 100% available. Proper functioning of the Services relies and is dependent on, among other things, the transmission of data through a Bluetooth connection, your Wi-Fi network, enabled wireless device (such as a phone or tablet) and broadband internet access, or optional Cellular Backup service, for which neither AgencyBloc nor any wireless or data carrier is responsible, and may be interrupted, delayed, refused, or otherwise limited for a variety of reasons, including insufficient coverage, power outages, termination of service and access, environmental conditions, interference, non-payment of applicable fees and charges, unavailability of radio frequency channels, system capacity, upgrades, repairs or relocations, and priority access by emergency responders in the event of a disaster or emergency (collectively “Service Interruptions”). You understand that Service Interruptions may result in the Services being unreliable or unavailable for the duration of the Service Interruptions. We cannot and do not guarantee that you will receive notifications in any given time or at all. YOU AGREE THAT YOU WILL NOT RELY ON THE SERVICES FOR ANY LIFE SAFETY OR CRITICAL PURPOSES. There is no way for AgencyBloc to provide specific information relating to a situation at issue. You acknowledge that it is your responsibility to educate yourself on how to respond to an emergency and to respond according to the specifics of your situation.
    4. Service Interruptions. The Services may be suspended temporarily without notice for security reasons, system failure, maintenance and repair, or other circumstances. You agree that you will not be entitled to any refund or rebate for such suspensions. AgencyBloc does not offer any specific uptime guarantee for the Services.
    5. System Requirements. The Services may not be accessible without: (i) an Account and (ii) other system elements that may be specified by AgencyBloc. It is your responsibility to ensure that you have all required system elements and that they are compatible and properly configured. You acknowledge that the Services may not work as described when the requirements and compatibility have not been met. If you modify, substitute, move, or otherwise change any of the required system elements, it is your sole duty and responsibility to be sure they are compatible and properly configured to work with the Services.
    6. Content Reliability.  All Content publicly posted or privately transmitted through the Services is the sole responsibility of the person from which (or from whose account) such Content originated and AgencyBloc will not be liable for any errors or omissions in any Content. AgencyBloc cannot guarantee the identity of any other users with whom you may interact in the course of using the Services. Additionally, we cannot guarantee the authenticity of any data that users or merchants may provide about themselves. You acknowledge that all Content accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Services.
    7. Representations. You warrant, represent and agree that you will not contribute any Content or otherwise use the Services in a manner that (i) infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any third party; (ii) violates any law, statute, ordinance or regulation or is otherwise illegal; (iii) is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable; (iv) impersonates any person or entity, including without limitation any employee or representative of AgencyBloc; (v) contains a virus, trojan horse, worm, time bomb, or other harmful computer code, file, or program; (vi) jeopardizes the security of your Account or anyone else’s Account (such as allowing someone else to log in to the Services as you); (vii) attempts, in any manner, to obtain or access the password, account, products, devices, systems, or other security information from any other user or third party; (viii) violates the security of any computer network, or cracks any passwords or security encryption codes; (ix) runs Maillist, Listserv, or any form of auto-responder or “spam” on the Services, or any processes that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure); (x) copies or stores any significant portion of the Content; (xi) decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services; (xii) denigrates or disrupts any network capacity or functionality; (xiii) control equipment in hazardous environments or emergency services requiring fail-safe performance in which the failure of such software programs could lead directly to death, personal injury, or severe physical or environmental damage or (xiv) engages in remote monitoring to provide professional medical care for any individual, including without limitation, in any health care and assisted living environment.
    8. Email & Anti-Spam Policy. AgencyBloc offers a set of tools for creating and sending email to individual recipients. By accessing Services, you agree to the following anti-spam policy:
      1. You won’t send SPAM. The definition of SPAM is any email you send to someone who hasn’t given you their direct and explicit permission to contact them on the topic of the email you are sending.
      2. You will not send email to email addresses obtained through purchased, rented, or third-party lists.
      3. You are responsible for understanding and complying with the U.S. CAN-SPAM Act as well as any other applicable laws of the countries your recipients live in.
      4. Every email must have an unsubscribe link (our system automatically includes this for you).
      5. Every email must contain your name and contact information including a physical mailing address (our system automatically includes this for you).
      6. Every email must use a reasonable amount of contrast between text and background (contrast ratio).
      7. It is your responsibility to monitor and maintain unsubscribe requests for your lists and recipients that are outside of the functionalities of the Services. Emails that receive abuse complaints will be reflected on your account. It is your responsibility to maintain abuse results lower than the industry standard. AgencyBloc reserves the right to terminate your account and the Services in the event your abuse results exceed industry standards.
    9. Use. It is your responsibility to use the Services pursuant to the applicable manual and instructions.

  5. LIMITATIONS OF AGENCYBLOC SERVICES DUE TO THIRD PARTIES

    1. General.  The Services may rely on or interoperate with third party products and services. These third-party products and services are beyond AgencyBloc’s control, but their operation may impact or be impacted by the use and reliability of the Services. You acknowledge and agree that: (i) the use and availability of the Services is dependent on third party product vendors and service providers, (ii) these third-party products and services may not operate in a reliable manner 100% of the time, and they may impact the way that the Services operate, and (iii) AgencyBloc is not responsible for damages and losses due to the operation of these third-party products and services.
    2. Third Party Service Providers Used by AgencyBloc. You acknowledge that AgencyBloc uses third party service providers to enable some aspects of the Services – such as, for example, data storage, Cellular Backup, and synchronization. YOU AGREE NOT TO RELY ON THE SERVICES FOR ANY LIFE SAFETY OR TIME-CRITICAL PURPOSES. FURTHER, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO RELEASE AND HOLD HARMLESS THIRD-PARTY SERVICE PROVIDERS FROM ALL LIABILITY, DAMAGES OR LOSSES OF ANY KIND OR SORT, PERSONAL INJURY OR LOSS OF LIFE ARISING FROM YOUR USE OF THE SERVICES.
    3. Equipment, ISP, and Carrier. You acknowledge that the availability of the Services is dependent on (i) your computer, mobile device, and other related equipment (“Equipment”), (ii) your Internet service provider (“ISP”), and (iii) your mobile device carrier (“Carrier”). You acknowledge that you are responsible for all fees charged by your ISP and Carrier in connection with your use of the Services. You also acknowledge that you are responsible for compliance with all applicable agreements, terms of use/service, and other policies of your ISP and Carrier.
    4. Third Party Website Links and Referrals. AgencyBloc’s websites may contain links to other web sites operated by third parties (“Third Party Sites”) and referrals to third party vendors (“Referred Vendors”). Such Third-Party Sites and Referred Vendors are not under our control. AgencyBloc provides these links and referrals only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to such Third-Party Sites or Referred Vendors. Your use of these Third-Party Sites is at your own risk.
    5. User’s Behavior. AgencyBloc is not responsible for any user’s behavior, including an Authorized User’s behavior, or for any personal injury, death, property damage, or other harm or losses arising from or relating to their use of the Services.
    6. Release Regarding Third Parties. AgencyBloc is not responsible for third parties or their products and services, including, without limitation, Third Party Products and Services, Third Party Sites, Referred Vendors, Equipment, ISPs, and Carriers. AgencyBloc hereby disclaims and you hereby discharge, waive and release AgencyBloc and its licensors and suppliers from any past, present, and future claims, liabilities, and damages, known or unknown, arising out of or relating to your interactions with such third parties and their products and services. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.” YOU HEREBY WAIVE ANY SIMILAR PROVISION IN ANY OTHER JURISDICTION.

  6. OWNERSHIP AND INTELLECTUAL PROPERTY

    1. AgencyBloc Property. You acknowledge that all intellectual property rights, including without limitation copyrights, patents, trademarks, and trade secrets, in Services are owned by AgencyBloc or our affiliates or licensors. Your possession, access, and use of the Services do not transfer to you or any third party any rights, title, or interest in or to such intellectual property rights. AgencyBloc and its affiliates and licensors and suppliers reserve all rights not granted in these Terms.

      You may not use the content of the Services in any other public or commercial way nor may you copy or incorporate any of the content of the Services into any other work, including your own web site without the written consent of AgencyBloc. You must have a license from us before you can post or redistribute any portion of the Services. Other than with respect to User Submissions, AgencyBloc retains full and complete title to all content on the Services, including any downloadable software and all data that accompanies it. You must not copy, modify or in any way reproduce or damage the structure or presentation of the Services or any content therein.

    2. Feedback.  You may choose to, or AgencyBloc may invite you to submit comments, suggestions, or ideas about the Services, including how to improve the Services (“Feedback”). By submitting any Feedback, you agree that your submissions are voluntary, gratuitous, unsolicited, and without restriction and will not place AgencyBloc under any fiduciary or other obligation. AgencyBloc shall own all right, title and interest to any Feedback provided by you or any other party and may use such Feedback for any purpose and in any way without any compensation to you. You also agree that AgencyBloc does not waive any rights to use similar or related ideas previously known to AgencyBloc, developed by its employees, or obtained from other sources.
    3. User Submissions. You hereby grant us with a nonexclusive, worldwide, royalty-free, perpetual, irrevocable, sub-licensable and transferable right to access, display, or otherwise use your User Submissions (including all related intellectual property rights) solely in connection with providing the Services and as directed by you. You also hereby do and shall grant each user of the Services a non-exclusive license to access and use your User Submissions through the Services and as permitted through the functionality of the Services and under these Terms. Furthermore, you understand that we retain the right to reformat, modify, create derivative works of, excerpt, and translate any User Submissions submitted by you. For clarity, the foregoing license grant to AgencyBloc does not affect your ownership of or right to grant additional licenses to the material in your User Submissions, unless otherwise agreed in writing.
    4. Marketing Content.  AgencyBloc Services may include in connection with you marketing to your customers (“Marketing Content”). Marketing Content, including but not limited to text, images, graphics, videos, and any other materials, shall remain the sole property of AgencyBloc. You may use Marketing Content for the sole purpose of marketing to your customers as long as they maintain an active subscription for the Marketing Content. Marketing Content is considered accurate at the time of publication. AgencyBloc may choose to periodically update Marketing Content but does not take responsibility for maintaining accuracy after its initial availability or publication.

  7. INDEMNITY FOR THIRD PARTY ACTIONS

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO INDEMNIFY, DEFEND, RELEASE AND HOLD AGENCYBLOC AND ITS LICENSORS AND SUPPLIERS (COLLECTIVELY THE “AGENCYBLOC PARTIES”) HARMLESS FROM AND AGAINST (I) ALL CLAIMS, ACTIONS, LAWSUITS AND ANY OTHER LEGAL ACTION BROUGHT BY ANY THIRD PARTY AGAINST ANY OF THE AGENCYBLOC PARTIES ARISING FROM OR RELATING TO (A) YOUR USE AND EACH AUTHORIZED USER’S USE OF THE SERVICES, (B) YOUR OR YOUR AUTHORIZED USERS’ VIOLATION OF THESE TERMS, (C) ANY USER SUBMISSIONS OR FEEDBACK YOU PROVIDE; (D) YOUR OR YOUR AUTHORIZED USERS’ VIOLATION OF ANY LAW OR THE RIGHTS OF ANY THIRD-PARTY; OR (E) ANY ALLEGATION THAT THAT DATA YOU INPUT INTO THE SERVICE INFRINGES OR MISAPPROPRIATES THE INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, (COLLECTIVELY “THIRD PARTY ACTIONS”); AND (II) ANY AND ALL RELATED LOSSES, DAMAGES, SETTLEMENTS AND JUDGMENTS (INCLUDING PAYMENT OF THE AGENCYBLOC PARTIES’ ATTORNEYS’ FEES AND COSTS) INCURRED BY ANY OF THE AGENCYBLOC PARTIES, ASSESSED OR FOUND AGAINST ANY OF THE AGENCYBLOC PARTIES, OR MADE BY ANY OF THE AGENCYBLOC PARTIES, RELATING TO OR ARISING FROM ANY SUCH THIRD PARTY ACTION (“THIRD PARTY RELATED LOSSES”). YOU UNDERSTAND AND AGREE THAT YOUR INDEMNIFICATION OBLIGATION TO THE AGENCYBLOC PARTIES APPLIES EVEN IF SUCH THIRD-PARTY ACTIONS AND THIRD PARTY RELATED LOSSES ARISE FROM THE NEGLIGENCE OF ANY KIND OR DEGREE, BREACH OF CONTRACT OR WARRANTY, STRICT LIABILITY, NON-COMPLIANCE WITH APPLICABLE LAW, OR OTHER FAULT OR WRONGDOING OF ANY OF THE AGENCYBLOC PARTIES. HOWEVER, NOTHING CONTAINED HEREIN SHALL BE CONSTRUED TO REQUIRE ANY INDEMNIFICATION WHICH WOULD RENDER OR MAKE THIS CLAUSE, IN WHOLE OR IN PART, VOID AND/OR UNENFORCEABLE UNDER APPLICABLE LAW. FURTHER, YOUR INDEMNIFICATION OBLIGATION SHALL NOT APPLY TO ANY WILLFUL, WANTON, INTENTIONAL OR RECKLESS MISCONDUCT OF THE AGENCYBLOC PARTIES, OR GROSS NEGLIGENCE OF THE AGENCYBLOC PARTIES IN THOSE STATES THAT DO NOT PERMIT INDEMNIFICATION FOR GROSS NEGLIGENCE. “THIRD PARTY” IS DEFINED HEREIN TO INCLUDE, AMONG OTHERS, AN AUTHORIZED USER, INCLUDING WITHOUT LIMITATION, A SPOUSE, PARTNER, FAMILY MEMBER, GUEST, NEIGHBOR, TENANT, EMPLOYEE OR INSURANCE COMPANY. AgencyBloc reserves the right to assume the exclusive defense and control of any matter for which you are required to indemnify AgencyBloc and you agree to cooperate with our defense of such Third Party Actions. You agree not to settle any such claim without AgencyBloc’s prior written consent. AgencyBloc will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

  8. WARRANTY DISCLAIMERS

    1. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND AGENCYBLOC AND ITS LICENSORS AND SUPPLIERS EXPRESSLY DISCLAIM ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT
    2. AGENCYBLOC AND ITS LICENSORS AND SUPPLIERS MAKE NO WARRANTY THAT DEFECTS WILL BE CORRECTED OR THAT THE SERVICES: (I) WILL MEET YOUR REQUIREMENTS; (II) WILL BE COMPATIBLE WITH YOUR COMPUTER OR MOBILE DEVICE; (III) WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; OR (IV) WILL BE ACCURATE OR RELIABLE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM AGENCYBLOC OR THOUGH THE SERVICES SHALL CREATE ANY WARRANTY.
    3. AGENCYBLOC DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH OR IN CONNECTION WITH THE SERVICES OR ANY HYPERLINKED WEBSITE OR SERVICE, AND AGENCYBLOC WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF SUCH SERVICES.
    4. AGENCYBLOC MAKES NO REPRESENTATIONS CONCERNING ANY CONTENT CONTAINED IN OR ACCESSED THROUGH THE SERVICES, AND AGENCYBLOC WILL NOT BE RESPONSIBLE OR LIABLE FOR THE ACCURACY, COPYRIGHT COMPLIANCE, LEGALITY OR DECENCY OF MATERIAL CONTAINED IN OR ACCESSED THROUGH THE SERVICES. AGENCYBLOC MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING SUGGESTIONS OR RECOMMENDATIONS OF SERVICES OFFERED.
    5. WHEN YOU INSTALL, SETUP OR USE THE SERVICES YOU ARE GIVEN THE OPPORTUNITY TO CHANGE DEFAULTS OR CHOOSE PARTICULAR SETTINGS. THE CHOICES YOU MAKE CAN CAUSE NON-RECOMMENDED OR UNINTENDED OPERATION OR NON-OPERATION OF YOUR SERVICES AND ANY CONNECTED EQUIPMENT OR SYSTEMS. YOU ASSUME ALL LIABILITY FOR ANY DAMAGES AND LOSSES CAUSED BY, OR RELATED TO, THE CHOICES YOU MAKE FOR THE PARTICULAR SETTINGS SERVICES, AND SETTING OR CHANGING DEFAULTS.

  9. WAIVER OF SUBROGATION

    You should protect against any risk of loss with the appropriate insurance coverage, and you are responsible for obtaining all insurance coverage you believe is necessary. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW AND THE APPLICABLE POLICY OR POLICIES OF INSURANCE YOU OBTAIN AND MAINTAIN, YOU RELEASE AGENCYBLOC AND ITS LICENSORS AND SUPPLIERS FROM ALL LIABILITY FOR ANY LOSS, OCCURRENCE, EVENT OR CONDITION COVERED BY YOUR INSURANCE.

  10. LIMITATION OF LIABILITY

    1. IN NO EVENT SHALL AGENCYBLOC OR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, PARTNERS, OR AGENTS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, PUNITIVE, EXEMPLARY, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES WHATSOEVER (INCLUDING DAMAGES FOR LOSS OF PROFITS, INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) IN CONNECTION WITH ANY CLAIM, LOSS, DAMAGE, ACTION, SUIT OR OTHER PROCEEDING ARISING UNDER OR OUT OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER THE ACTION IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR OTHERWISE.
    2. IN EVERY EVENT, AGENCYBLOC'S TOTAL MAXIMUM AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES SHALL BE LIMITED TO THE TOTAL COMPENSATION PAID TO AGENCYBLOC BY YOU DURING THE SIX MONTHS PRECEDING THE CLAIM GIVING RISE TO SUCH LIABILITY.
    3. THE CONSIDERATION BEING PAID HEREUNDER DOES NOT INCLUDE ANY CONSIDERATION FOR AGENCYBLOC TO ASSUME ANY RISKS BEYOND THOSE EXPRESSLY ASSUMED HEREIN AND IF ANY SUCH RISKS WERE TO BE ASSUMED BY AGENCYBLOC, AGENCYBLOC WOULD NOT HAVE ENTERED INTO THESE TERMS WITHOUT CHARGING SUBSTANTIALLY HIGHER FEES.
    4. SOME STATES AND JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES MAY NOT APPLY TO YOU.

  11. FEES AND PAYMENT

    Certain Services may be provided for a fee.  You shall pay all applicable fees and applicable sales taxes, levies and/or duties regarding the Services selected by you in accordance with the terms of sale for such Services. You shall pay the fees payable to AgencyBloc hereunder within 30 days of receipt of invoices submitted by AgencyBloc.  There will be no refunds or credits for partial months of Service, upgrade/downgrade refunds, or refunds for months unused with an open account. All payments hereunder shall be in U.S. dollars and made, at AgencyBloc option, by check, wire transfer, automated clearing house, or credit card.  If AgencyBloc accepts payment via credit card, you must reimburse AgencyBloc all credit card processing fees. Any unpaid and uncontested balance due and owing will incur a late fee of 1.5% per month.

  12. GOVERNING LAW

    These Terms are governed by and construed in accordance with the laws of the State of Iowa and the United States of America, without regards to their respective principles of conflicts of law.  You agree to the exclusive personal jurisdiction by the federal and state courts located in Blackhawk County, Iowa, United States of America, in any matter arising from or related to these Terms and your use of the Services, including any disputes relating to the existence or validity of these Terms,  and you waive any jurisdictional, venue, or inconvenient forum objections to such courts.

  13. DIGITAL MILLENNIUM COPYRIGHT ACT

    1. If you are a copyright owner of an agent thereof and believe that any Content infringes upon your copyrights, please sent notice to our designated agent identified below. According to the U.S. Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(3), your notice must comply with the following requirements:
      • A physical or electronic signature of the copyright owner or person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
      • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a notification, a representative list of such works at that site;
      • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
      • Information reasonably sufficient to permit us to contact you, such as address, telephone number, and, if available, an electronic mail address at which you may be contacted;
      • A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owners, its agent or the law; and
      • A statement that the information in the notification is accurate and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

    2. The designated agent for notice of copyright infringement claims may be reached as follows: legal@AgencyBloc.com.

      The preceding information is provided exclusively for notifying us that your copyrighted material may have been infringed.  All other inquiries, such as questions related to the Services and requests or concerns regarding improper postings and/or content, will not receive a response through this process.

  14. GENERAL

    We reserve the right to make changes to these Terms.  Any changes we make to these Terms will be effective immediately upon notice, which we may provide by any means including, without limitation, posting on the AgencyBloc websites, the Web-based Services or the Subscription Services.  Your use of the Services after such notice will be deemed acceptance of such changes. 

    If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

    These Terms set out the entire agreement between us relating to the subject matter herein and supersede any and all prior or contemporaneous written or oral agreements between us.  These Terms are not assignable, transferable or sub-licensable by you except with AgencyBloc’s prior written consent.  These Terms shall not be construed as a teaming, joint venture, or other such arrangement, unless the parties expressly and explicitly execute an agreement to that effect.  No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.  Any heading, caption or section title contained in these Terms is inserted only as a matter of convenience and in no way defines or explains any section or provision hereof.